Bright Ideas Nottingham was commissioned by the Nottingham Sickle Cell and Thalassaemia Service to complete an independent evaluation of the service. Bright Ideas proposed to design an evaluation process that centred on the experiences of people who use the service; this proposal was accepted and an approach called the Mythical Journey was adopted.
This report outlines the background to the evaluation exercise, the evaluation aims and methodology, the key themes that emerged from the analysis, and the findings and recommendations to the Service and other health services that are used by people with sickle cell and thalassaemia.
The first aim of the service evaluation was to provide a number of recommendations for improving the quality of and access to Nottingham’s Sickle Cell and Thalassaemia Service as a result of gathering feedback from people who use and need the Service. Through their feedback about their experiences of current and past service provision they would contribute to the improvement of local services and help the Service to identify how they can best work together as partners in their care and treatment.
Download the full evaluation below: